Cancellation Policy

This Cancellation Policy applies to orders placed with Shivling Stand.

1. Before Dispatch

You may request cancellation before the order is dispatched. We will make a reasonable effort to stop fulfilment, but cancellation is not guaranteed once packing or courier handover has begun.

2. After Dispatch

Once an order is dispatched, it generally cannot be cancelled in transit. If you no longer want the product, any return will be assessed under the Return & Refund Policy and may not be eligible if the item has been used.

3. Seller Cancellation

We may cancel and refund an order if an item is unavailable, a pricing/catalogue error occurs, payment cannot be verified, delivery information is invalid, or fraud/security concerns are identified.

4. Refund on Cancellation

For an approved prepaid cancellation, we initiate the refund to the original payment method. Bank/payment-provider timelines apply after initiation.

5. Contact

To request cancellation, email info@shivlingstand.com or call/WhatsApp 7987421672 as soon as possible with your order number.