Frequently Asked Questions (FAQs)

Common questions about Shivling Stand products, care, ordering, delivery, and returns.

What does Shivling Stand sell?

We focus on Shivling Jal Abhishek stands, brass pooja accessories, Kalash/Lota based sets, pooja plates, and related devotional-use products. The exact components included are listed on each product page.

How do I choose the correct stand size?

Please compare the product dimensions with your Shivling and available mandir space before ordering. If you are unsure, contact us with the approximate Shivling height/width and the product you are considering.

Are the products made of brass?

Many of our current products use brass, but material can vary by item or component. Always check the Material and What’s Included details on the individual product page.

Can brass change colour over time?

Yes. Brass naturally oxidises and may darken or develop patina with handling, moisture, water, milk, or other pooja liquids. This is a normal material characteristic and can generally be managed with appropriate brass care.

How should I clean a brass Abhishek stand?

After use, rinse off residue where appropriate, dry thoroughly, and wipe with a soft cloth. Avoid leaving moisture or acidic substances on the surface for long periods. Use a brass-safe cleaner only when needed and test it on a small area first.

Do product photos exactly match the delivered item?

We aim to show products accurately, but minor differences in finish, tone, polishing, dimensions, or component appearance can occur between batches. Such minor variations do not affect normal use.

What if my item arrives damaged or incomplete?

Contact us within 48 hours of delivery with your order number and clear photos/video of the parcel, product, and issue. We will review the case for replacement, missing-part resolution, or refund as applicable.

Can I return a product because the size does not fit?

Size-related returns are subject to the Return & Refund Policy. Please check dimensions before ordering. Products used with water, milk, oil, kumkum, chandan, or other pooja substances may not be eligible for return unless damaged, defective, or incorrect.

How do I contact Shivling Stand?

Call or WhatsApp 7987421672, or email info@shivlingstand.com.